Trust center
These terms apply to the hosted Truffle service, truffle.tech, and the Truffle applications made available for download.
The hosted service at truffle.tech, the applications published for download, and this website are operated by the Truffle team, reachable at hello@truffle.tech. Correspondence about these terms, including notice of a dispute, reaches us at that address.
The service runs on infrastructure in Singapore. Application requests are served from the sin1 region and the managed Postgres database is in the same region (ap-southeast-1). Where a copy is processed outside that region, it is a service provider acting on our instructions; the Privacy page lists what those providers do.
Ask us for the contracting entity, its registration details, and a countersigned agreement before purchasing a paid plan. We will provide them in writing, and they will also appear on the invoice.
You must provide accurate account information and protect your sign-in credentials, recovery material, and authenticated devices. Do not share a personal account.
Team owners control membership, roles, channels, and connected services for their team. Follow the policies set by the organization that invited or employs you.
Do not use Truffle to break the law, violate another person's rights, distribute malware, gain unauthorized access, interfere with the service, evade rate or access controls, or place others at unreasonable risk.
Do not probe accounts or data that you do not own unless you have written authorization. Security research should follow the reporting process on the Security page.
You keep your rights in content you submit. You give Truffle the limited permission needed to store, process, transmit, display, back up, and delete that content as required to operate the service and follow your team's settings.
You are responsible for having the rights to submit content and connect external services. External services have their own terms and can receive the bounded content sent to them when your team invokes a connection.
When Windows and macOS builds are published, installers, update metadata, and SHA-256 checksums are bound to the same release. Windows builds must be code signed; macOS builds must be signed and notarized. The checksum file for a release is linked from the download page once the signed release manifest carries it, and not before.
You are responsible for confirming that a download is suitable for your device and organization.
Features, limits, integrations, and availability can change. Service interruptions may result from a security response, provider failure, or events outside Truffle's control.
Truffle does not promise that every connected service will remain available or that external results will be accurate. Review important outputs and approvals before acting on them.
The service is provided as it is and as it is available. To the extent the law allows, we make no implied warranty of merchantability, fitness for a particular purpose, or non-infringement, and we do not warrant that the service will be uninterrupted, that an external service will remain available, or that a result produced by a connected service will be correct.
To the extent the law allows, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost goodwill, or the cost of substitute services, even if it was told such damages were possible. To the extent the law allows, our total liability arising out of or relating to these terms is limited to the amount you paid for the service in the twelve months before the event that gave rise to the claim; where you paid nothing, that amount is nothing.
Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud. Some jurisdictions do not allow the exclusions above, so they may not apply to you.
You can stop using Truffle at any time. Team owners can remove members. Access can be limited or suspended when needed to protect users, the service, or third parties, or when these terms are materially violated.
Contact privacy@truffle.tech for a hosted-account data request. Retention needed for security, recovery, disputes, or legal obligations may continue for a limited period.
Where the law of your country gives you consumer rights that cannot be contracted away, those rights continue to apply and nothing here removes them, including your right to bring proceedings in your own courts.
For a paid plan, the governing law and the forum for disputes are stated in the written agreement signed with the contracting entity, and that agreement prevails over this page where the two differ. Ask us for it at hello@truffle.tech before purchasing. Before starting formal proceedings, please contact us so we can try to resolve the matter directly.
Questions about these terms can be sent to hello@truffle.tech.